Retention marketing is changing fast. Are you still working with a simple email and sms agency?
Our agency service doubles the output and effectiveness of the average retention team.
Darkroom’s retention marketing teams integrate cutting edge technology and ai powered workflows to remove the traditional man hours associated with running retention teams. We want our senior resources focused on strategy, and leverage a series of technical integrations to increase the effectiveness and outputs of our client teams.
1
Deanonymize your Website Visitors
We use proprietary technology to empower brands to identify, retarget, and convert their anonymous high-intent cart abandoners.
2
Use AI to Personalize the Customer Journey
At the heart of our acquisition strategy, we create compelling ads that align with your brand's values and goals. Our comprehensive strategy impacts all key customer journey stages with a range of creative assets, from video and UGC content to custom landing pages.
3
Increase Retention Output by 100% with LLM Powered Workflows
Utilizing our Flight Plan toolkit, we set strategic benchmarks based on key metrics like contribution margin and cash conversion cycle, ensuring profitable growth.
Growing retention revenue is more than just sends. It’s about building personalized customer journeys.
Customers receive tailored communication through customized logic and automations driven by existing consumer data. This enables your business to deliver the right message at the right time, resulting in increased revenue and a heightened customer lifetime value.
Why work with Darkroom for retention?
How we work
We start with retention strategy to build a cohesive customer journeys that make sense for your market, customer, and product.
From luxury motorcycles to canned beverages, we understand how to curate strategies and deploy intentional touchpoints that speak to your customers best.
1
Retention Strategy
Our senior resources identify weaknesses in your existing retention program and construct a roadmap for success.
2
Augmented Workflows
We integrate LLM-powered workflows to reduce the man-hours it usually takes to deploy campaigns and build automations. These workflows are trained on your messaging and brand voice, and leverage our existing retention libraries and know-how.
3
Customer Journey Mapping
We design a customer journey that best suits your business, focusing on the critical touch-points needed to convert new and returning customers. We play close attention to segmentation and thoughtfully developed messaging.
4
Targeted Sends
Deliver consistent, intentional communications while enhancing the sophistication of your retention program.
5
Loyalty Programming
Identify and deploy loyalty programming strategies and additional Shopify apps that enhance the customer experience and drive CLV.
How we deliver for clients
How we compare
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“Darkroom is building the performance marketing agency of the future. We lean on them to understand our data and to properly gut check our growth strategy.”
Eric Giroud
Founder of BRUNT Workwear
“The Darkroom team is our strategic growth partner, using their vast experience and marketing data to help us properly navigate the digital marketing landscape.”
Ian Blair
Co-Founder of Laundry Sauce
All prospective clients go through a discovery call before receiving a proposal. We then onboard a senior team that implements quick wins while prioritizing larger, quarterly KPI’s based on realistic growth.